Frequently Ask Questions
1. What is SUBA?

SUBA stands for StartUp Business Africa.

2. How long has it been operating?

SUBA has been operating since 2014. First, as a training program and community for business owners, then registered as a cooperative in July 2017, as an NGO in 2019 and a private equity & business solutions company in 2020.

3. How does one become a member?

You can become a member by simply filling a registration form, paying your membership fee and making your first contribution deposit.

4. Why do you request for BVN and Valid Identity numbers?

This is because it is Central Bank of Nigeria (CBN) regulation for all financial institution (like us), big or small to collect proper and valid means of verification of identity of whoever we are dealing with.

5. Is it recognized by the government and how can we know if it’s legit?

Yes! We are licensed by the Federal Directorate of Cooperatives, incorporated by trustees and limited by shares with the Corporate Affairs Commission (CAC) and the Federal Ministry of Commerce. We are also members of the Association of Non-Bank Microfinance Institutions (ANMFI) affiliated to the Central Bank of Nigeria (CBN).

6. What does one stand to gain as a member?
Access to business training, returns on savings and investment contributions made up to 20% on your total capital contributed. Access to capital loans at just 2% monthly, ability to buy assets and pay at your own pace (pay small small).

7. How safe is my money and what are the risks involved with my money with SUBA Capital?
Your money is very safe. There’s almost no risk on your part as a member of SUBA Capital MPCS Ltd because your money is protected by NDIC as long as it’s in our bank account, protected by minimum 2 guarantors, AXA Mansard Credit & Life Insurance when given out as loans and protected by our share deposit and reserve funds when invested. So there’s almost no risk for you. We (SUBA Capital) bear most of the risk on your behalf.

8. Can the information about SUBA Capital be vouched for?
Yes! We have all the necessary information on our website and literature. Feel free to book an appointment to speak with our representatives.

9. Where is its office?
- the head office and other offices if available. Visit www.subaonline.org/about to see our contact offices.

10. How much is the startup amount?
The minimum monthly contribution is N5000 only.

11. How does one get a loan?
By just clicking the “Request Loan” button on your dashboard or get a hard copy loan bond from your team leader.

12. What if after investing for a month I need a loan, will I get one?

Yes, you can. On your member dashboard, simply click on “LOAN”, Select “TYPES” and click “APPLY” under “CAPITAL LOAN”. Your fund would be in your account the same day you meet the loan requirements.

13. If I choose to invest only how do i get my investment back when I need it?

Our programs run for 12 months. However, if you do choose to liquidate tour investment deposit, simply give us a 90 days notice by email.

14. Is the up to 20% interest on savings and investment on a monthly basis?

No! Interest is paid annually on the total deposit for the year.

15. How many months does this run?

Our programs run for 12 months.

16. Why do I need to pay a subscription?

To be a member of the organization, it's required by regulation that you pay a membership fee. Our membership fee annually. It's part of the criteria of being a member of the cooperative system we operate as recommended by the regulatory body for cooperatives in Nigeria.

17. Do we get a personal account where we can monitor our investments?

Yes! Once signed up, you would have a personal dashboard to monitor your deposit, interest growth, and last 5 transactions.

18. Will I incur any service charges if I decide to pull out before a year, at what rate is the charges?

Yes, you would because you're breaking the initial agreement by liquidating. Service Charge for liquidation is 10% of the amount being liquidated.

19. What if you begin to earn more money and you decide to increase the amount you save each month?

Yes, you can increase your monthly contribution by choosing the appropriate contribution plan.

20. What if something happens and you can't keep up with your monthly saving amount, and then you decide to save lesser amounts. Could you?

Yes, you could upgrade and downgrade your contributions depending on the contribution plan you are on. However, you must complete the 12 months tenor because interest is paid for to total we see at the end of the 12 month period.

21. After the 12 months could you withdraw your original deposits and the 20% profit and decide not to invest again?

Yes of course! By default, all contributed funds plus interest are paid out at the end of the 12 month period. You can decide to continue or not. The money is yours, the choice is yours.

22. Is it a must that you have to continue contributing, or will a certain percentage of your deposit be held back to ensure you continue?

The contribution runs for 12 months. This means you must complete the 12 months before you can initiate a withdrawal

23. How do you get interest to share with contributors as profit?

We get income from interest on loans and returns on investments we make on behalf of the organization and her members. The profit from the loan interest and investments is what is shared as an interest to her members at the end of the financial year.

24. What if it happens that nobody requests for loans and everyone are just contributing?

Our Capital Loan solution isn't the only way we generate income on behalf of our members, we also invest in agriculture, transport, real estate, small business ventures amongst other things... So, if no one requests loans (which is almost impossible), we would still have a surplus to share as an interest to our members from all the investments mentioned above.

25. Let's say the number of loans is very few compared to the number of capital savings and investment contributions what happens?

We supplement with other investments mentioned in the answer to question 23 above.

26. Are there are bonuses for referring people?

Yes! Once sign up as an agent with us, you automatically become a team leader and you earn commissions on new sign-ups, collecting of contributions and from admin charges on the approved loans.

27. How does your plan B (other income streams outside interest from loans) works?

We understand that individually most of our members can't make huge investment because it's capital intensive - real estate for example. So we (SUBA Capital) invests on behalf of the members as a group and share the proceeds of the investments as interest at the end of every year to our members.

28. What's the added advantage besides loans?

As a member, you have access to our business training, business, and income growth strategies and the ability to buy assets like cars, houses, and businesses and pay small small.

29. Is there any penalty when I miss a month or can't continue?

There's exactly no penalty. When you miss a month, you miss the interest for the month and of it happens you can't continue, you can either liquidate or complete your contributions to receive your capital contributed plus the interest payable.

30. What charges apply on a loans - like service charge and interest on loans?

We charge a 10% administrative charge on the loan amount, 2% monthly as interest on the loan amount and an additional 2% monthly charge for default

31. Can I keep rolling over my interest and capital?

Yes, you can. All you have to do is notify us in writing by email before December 20th each time you want to do so.